Bassonia Shopping Centre ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.bassoniashoppingcentre.co.za/) and use our contact or leasing forms.
This policy complies with the South African Protection of Personal Information Act, No. 4 of 2013 (POPIA).
1. Information We Collect
We may collect personal information from you in a variety of ways when you interact with our website.
Personal Information You Provide to Us:
- Contact & Leasing Forms: When you fill out the "Get in Touch with Us" form or express interest in leasing opportunities, we collect personal details such as your name, email address, phone number, company name (if applicable), and any other information you choose to provide in your message.
Information Collected Automatically:
- Usage Data: When you visit our site, our servers may automatically log standard data provided by your web browser. This can include your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and the time spent on each page.
- Cookies: We may use cookies and similar tracking technologies to track activity on our website and improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries, questions, or requests submitted via our contact forms.
- To evaluate and communicate with you regarding retail leasing opportunities.
- To operate, maintain, and improve our website and user experience.
- To communicate with you about updates, news, or promotional offers related to Bassonia Shopping Centre (only if you have opted in to receive such communications).
- To comply with legal obligations and resolve any disputes.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- Service Providers: We may share data with trusted third-party vendors, hosting partners, and service providers who assist us in operating our website or conducting our business, provided that those parties agree to keep this information confidential and comply with POPIA.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of the shopping centre's assets, your personal information may be transferred.
4. Security of Your Information
We implement reasonable technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you.
- Request the correction of inaccurate or outdated personal information.
- Request the deletion or destruction of your personal information.
- Object to the processing of your personal information for direct marketing purposes.
- Withdraw your consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to websites operated by our tenants (e.g., Woolworths, Starbucks, Kauai, etc.) or other third parties. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any website you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to contact our Information Officer, please reach out to us.
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